SUPERVISOR - Bicester & Guildford

Posted by Charlotte Silver, Sep 25, 2023

We are looking for two Supervisors to join our Bicester and Guildford Store Team. Contract available: 37.5 hours per week.


We are looking for two Supervisors, who have a passion and flair for customer service to join our Bicester and Guildford Store Team! You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism always is key. You must be available to work weekdays and weekends. Late nights may be required.

Ideally you will have a passion for retail and experience of managing a team. You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

Bicester: 37.5 hours (per week)
Guildford: 37.5 hours (per week)


- Have co-responsibility for the day to day running of a standalone store
- Drive forward sales and company objectives
- Assist the Store Manager with payroll, rotas, stocktakes, and reports
- Take full ownership of store and team in Store Managers absence
- Be proficient in Microsoft Office, Excel and Google Drive
- Always provide the highest standard of NEOM Customer Experience in store to inspire wellbeing
- Work on initiative and be super proactive
- Lead by example and support your team with daily tasks
- Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers
- Always maintain company standards
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
- Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
- Training of current and new team members
- Taking responsibility for any Health & Safety issues that arise and ensure the correct action is appropriately taken
- Any other reasonable duties as requested by your Store Manager 


- At least 1 year minimum experience in a Retail Supervisor role
- Retail experience ideally within health/beauty environment
- IT literate with confidence in MS Office, Excel and Google Drive
- Self-motivated with the ability to effectively multitask
- Work on initiative and be super proactive
- Confidence to lead and motivate a team with daily tasks
- Have the desire and capability to coach and develop your team to reach their full potential
- Be commercially driven, seeking constant brand opportunities to increase store footfall
- Meticulous attention to detail, able to maintain impeccable standards in store


- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- The desire and capability to coach and develop your team to reach their full potential
- Team player with a can-do attitude
- Deep affinity of NEOM and its values with a keen interest in wellbeing
- Positive energy that will inspire others


Please send your CV and covering note, telling us all about you and why you would want to work for NEOM,

Subject: Supervisor - Bicester OR Supervisor - Guildford 

Please note, we will only be able to reply to applications that have been successful in being shortlisted.
If you have not heard back from us within 14 days, we are sorry, but you have not been successful at this time.