KEYHOLDER - Liverpool Street, Bicester & Guildford

Posted by Charlotte Silver, Sep 25, 2023

We are looking for Keyholder-Sales Assistant to join our Liverpool Street and Bicester store teams.

Liverpool Street contract available: 22.5 hours per week.
Bicester contract available: 30 hours per week.
Guildford contract available: 22.5 hours per week.
Guildford contract available: 15 hours per week 


We are looking for a Keyholder-Sales Assistants who have a passion and flair for customer service to join our Liverpool Street, Bicester and Guildford stores. You must be able to offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.

You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism at all times is key. You must be available to work weekdays and weekends. Late nights may be required.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

Contract Available Liverpool Street Store, London: 22.5 hours per week
Contract Available Bicester Store: 30 hours per week
Contract Available Guildford Store: 22.5 hours per week
Contract Available Guildford Store: 15 hours per week


- Drive forward sales and company objectives
- Be responsible for opening and closing of the store
- Take responsibility for cashing up and banking procedures
- Assist the team and store management with daily tasks
- Be proficient in Microsoft Office, Excel and Google Drive
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Work on initiative and be super proactive
- Maintain company standards at all times
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld


- Retail experience within a health/beauty environment
- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- Self motivator and be able to maintain impeccable standards in store
- Confident communicator - treat everyone with honesty, kindness and respect
- Able to work effectively with cross functional teams
- Meticulous attention to detail
- The ability to work retail hours - which can include weekends and evenings
- Confidence in the use of MS Office, Excel and Google Drive


- A love of customer service and to be able to translate this to inspire your colleagues
- Team player with a can-do attitude
- Deep affinity of NEOM and its values with a keen interest in wellbeing
- Positive energy that will inspire others
- Self-motivator who works on initiative
- Thrives in a fast-paced business and adapts easily to change


Please send your CV and covering note, telling us all about you and why you would want to work for NEOM.

Liverpool Street 
Subject: Keyholder - Liverpool Street 

Subject: Keyholder - Bicester

Subject: Keyholder - Guildford 

Please note, we will only be able to reply to applications that have been successful in being shortlisted.

If you have not heard back from us within 14 days, we are sorry, but you have not been successful at this time.